Quality Assurance Process

In every business process outsourcing project, accuracy is one of the most important components required. As 97% of processes are complex, we cannot ignore the possibility of errors. Therefore, we follow a strict quality assurance process to uncover hidden errors and rectify them timely without increasing the budget of the project.
At Digital Nest Solutions we have an experienced and talented team of professionals, who are well-versed in identifying and fixing errors smartly. Our quality assurance teams spend proper time understanding your business needs and project requirements before starting final checking on products ready to deliver. We have ample workforce and technical expertise to execute the projects precisely.

Preparing Checklist
Our QA team prepares an error checklist after a discussion with the project team. Also, while creating a checklist they consider the original guidelines received from the client so that accuracy can be achieved at its maximum level.
Test Execution
After preparing a well-defined checklist, our professionals begin the quality test on projects completed by the execution team. They verify every point listed in the checklist and create a report sheet after examining entire project files or data.
Reporting Errors
The QA team submits a report to the execution team to give them a better understanding on issues they found while checking the process. This report helps in minimizing total time consumption associated with errors or inconsistency fixing.
Fixing Bugs & Delivery
The execution team fixes errors carefully and submits the project to the account manager. Finally, the AM tests again entire project files or data and deliver it, to the client.

Apart from the above process, our business management strategy ensures identifying and removing the causes of errors in the initial stage of project execution. Our Team Leaders, Project Managers, and account managers continuously monitor quality standards and take necessary actions to improve it without wasting time.

Quality Assurance Process

Preparing Checklist

Test Execution

Reporting Errors

Fixing Bugs & Delivery

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